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Reset a user's sign-in factors

Removes their password, TOTP and passkeys, ends their sessions and emails a single-use link to enroll again. Hosted, active users only (409 user_not_hosted, user_not_active).

POST
https://sso.ezghcloud.com/v1/organizations/{orgId}/sso/users/{userId}/reset-factors

Authorization

  • apiKeyoptionalHTTP
  • oauthoptionalHTTP
  • sessionCookieoptionalAPI key in cookie

Path parameters

  • orgIdstringrequired
    format: uuid
  • userIdstringrequired
    format: uuid

Header parameters

  • Idempotency-Keyoptionalstring

    Makes a retry safe: the same key and request get the stored response.

    pattern: ^[\x21-\x7e]{1,200}$

Returns

200

The user.

JSON
  • activatedAtstring | nullrequired
    format: date-time
  • createdAtstringrequired
    format: date-time
  • departmentstring | nullrequired

    The user's department: ${user.department} in SAML attribute mappings.

  • directoryIdstringrequired
    format: uuid
  • emailstringrequired
  • familyNamestring | nullrequired
  • givenNamestring | nullrequired
  • idstringrequired
    format: uuid
  • identityProviderIdstring | nullrequired

    The identity provider the user came from: for a SCIM user, the one whose SCIM token provisioned them; otherwise the one they're linked to at sign-in (the first linked, which created a JIT user). Null for none, or once it's deleted.

    format: uuid
  • lastSignInAtstring | nullrequired
    format: date-time
  • lockedbooleanrequired

    Whether hand edits are refused right now (409 managed_by_scim): the user came from inbound SCIM and a live SCIM token of the same identity provider manages them. Computed on every read; source says where the user came from.

  • namestringrequired
  • organizationIdstringrequired
    format: uuid
  • projectIdnullrequired
  • regionstringrequired
  • resourceNamestringrequired
  • slugstringrequired
  • sourcehostedorjitorscimrequired
  • statusactiveorsuspendedorpendingActivationrequired
  • tagsmap ofstringrequired
  • updatedAtstringrequired
    format: date-time

400

invalid_request (with issues), invalid_cursor, or the endpoint's own 400 codes.

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

401

unauthenticated: no credential, or one that doesn't check out.

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

403

access_denied: the caller's policies don't allow the action; forbidden_origin: a cookie-authenticated write from an origin that isn't allowed; spend_limit_reached.

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

404

not_found: unknown, malformed, or in an organization the caller isn't in.

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

409

quota_exceeded (an allocation quota, with quota), idempotency_conflict, idempotency_in_progress (with Retry-After), organization_deletion_pending, operation_in_progress, or the endpoint's own 409 codes.

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

413

payload_too_large: the body is over the endpoint's limit (1 MiB unless it says otherwise).

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

429

too_many_requests, with Retry-After; or quota_exceeded (a rate, usage or concurrency quota, with quota), never with Retry-After.

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

500

internal_error: a bug; the details are in the logs, under the request ID.

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

503

unavailable: a dependency the request needs is down. Retry after Retry-After.

JSON
  • errorobjectrequired
    4 properties
    • codestringrequired
      maxLength: 64, pattern: ^[a-z][a-z0-9_]*$
    • messagestringrequired
      maxLength: 1024
    • issuesoptionalarray ofobject

      invalid_request: one entry per problem, at a dotted path.

      2 properties
      • messagestringrequired
      • pathstringrequired
    • quotaoptionalobject

      quota_exceeded: the quota that refused the request. Never with Retry-After.

      11 properties
      • idstringrequired
      • kindallocationorrateorusageorconcurrencyrequired
      • limitintegerrequired
        minimum: 0
      • scopeorganizationorprojectorresourcerequired
      • inFlightoptionalinteger
        minimum: 0
      • periodStartoptionalstring
        format: date-time
      • regionoptionalstring
      • resetsAtoptionalstring
        format: date-time
      • scopeResourceNameoptionalstring
      • usedoptionalinteger
        minimum: 0
      • windowoptionalstring

        rate only: an ISO 8601 duration, PT1S to PT1H.

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